Secure Payment

Last updated: April 19, 2025

At Trustbikepro, the security of your payment information is our top priority. We employ industry‑leading technologies and rigorous procedures to ensure that every transaction you make is safe, private, and protected.

1. SSL Encryption

  • Our entire site is secured with Advanced 256‑bit SSL (Secure Sockets Layer) encryption.

  • SSL ensures that all data you enter—credit card numbers, billing addresses, and personal details—is encrypted before transmission and cannot be read by outside parties.

2. PCI DSS Compliance

  • We adhere to the Payment Card Industry Data Security Standard (PCI DSS) Level 1, the highest certification available.

  • This means we meet strict requirements for secure network architecture, data protection, vulnerability management, access control, monitoring, and testing.

3. Trusted Third‑Party Processors

  • We never store your full payment card details on our servers. Instead, we work with vetted, PCI‑compliant gateways such as Stripe, PayPal, and Amazon Pay.

  • These processors handle authorization and settlement directly, further minimizing any risk to your data.

4. Fraud Prevention Measures

  • Real‑time fraud detection: We employ automated systems to flag and block suspicious activities (e.g., mismatched billing/shipping addresses, rapid repeat orders).

  • Manual review: For high‑value or unusual orders, our team conducts an additional manual check before fulfillment.

5. Data Privacy & Storage

  • Any limited information we retain (e.g., last four digits of your card, expiration date) is stored encrypted in our secure database.

  • We retain only what’s necessary for record‑keeping, refunds, and order support, and purge expired or inactive data on a routine schedule.

6. Browser & Device Security

  • For the best protection, we recommend using the latest version of your browser (Chrome, Firefox, Safari, Edge).

  • Always look for the padlock icon in your address bar and ensure the URL begins with https:// before entering any payment details.

7. What You Can Do

  • Use strong, unique passwords for your Trustbikepro account.

  • Enable two‑factor authentication (2FA) on your email account.

  • Monitor your statements and report any unauthorized charges immediately.

8. Questions or Concerns?

If you ever have questions about our payment security or suspect unauthorized activity:

We’re committed to keeping your shopping experience both seamless and secure. Thank you for trusting Trustbikepro!