Billing Terms And Conditions

Last updated: April 19, 2025

These Billing Terms and Conditions (“Billing Terms”) apply to all purchases you make at Trustbikepro. By placing an order, you agree to be bound by these Billing Terms. Please read them carefully.

1. Payment Methods

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay and Google Pay (where available)

All payments are processed securely through third‑party payment processors. By choosing a payment method, you represent that you are authorized to use it.

2. Billing Information

When you place an order, you must provide:

  • Full name as it appears on the payment method

  • Valid billing address

  • Accurate credit/debit card number, expiration date, and security code

You agree to keep your billing information current. We reserve the right to suspend or cancel orders if your payment information is invalid or cannot be verified.

3. Authorization and Capture

  • Authorization: At the time of order placement, Trustbikepro obtains an authorization to ensure sufficient funds or credit.

  • Capture: Your card will be charged in full when your order ships (not at the moment of authorization).

If an authorization hold exceeds 7 days, your bank may release it automatically; if not, please contact your issuer for release timing.

4. Order Confirmation & Invoicing

  • Upon successful payment, you will receive an order confirmation email summarizing items purchased, billing address, and shipping address.

  • A legally compliant invoice is emailed once your order ships. This invoice serves as your official proof of purchase and should be retained for your records.

5. Pricing, Taxes, and Duties

  • Pricing: All prices are in USD and exclude applicable taxes, shipping, and handling fees unless otherwise stated.

  • Sales Tax: We are required to collect sales tax in states where we have tax nexus. The correct sales tax rate will be calculated and displayed at checkout.

  • International Duties & Import Fees: Not currently applicable, as we ship domestically within the U.S. only.

6. Pricing Errors & Adjustments

In the event of a pricing error on our Site:

  • We reserve the right to correct any errors and to cancel any orders arising from such errors.

  • If the correct price is lower than what you were charged, we will promptly refund the difference.

7. Recurring Charges & Subscriptions

(Not applicable unless you subscribe to a recurring service/product.)

If in the future we offer any subscription‑based products or services, specific terms and your consent will be obtained at the time of subscription.

8. Chargebacks & Disputes

  • Contact Us First: If you believe a charge on your statement is incorrect, please email contact@trustbikepro.shop or call +1 (217) 409‑7873 so we can resolve the issue.

  • Chargebacks: Unauthorized chargebacks may result in the suspension of your account and/or collection efforts for the disputed amount.

9. Currency & Exchange Rates

All transactions are processed in USD. If your payment method is billed in another currency, your bank or card issuer will apply its own exchange rate and may charge a foreign transaction fee.

10. Electronic Communications

By providing your email, you consent to receive billing and transactional communications electronically. You may update your preferences by contacting us.

11. Changes to Billing Terms

Trustbikepro reserves the right to modify these Billing Terms at any time. All changes will appear on this page with a revised “Last updated” date. Continued use of our Site or placing an order after changes constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about these Billing Terms, please reach out:

  • Email: contact@trustbikepro.shop

  • Phone: +1 (217) 409‑7873

  • Address: 3100 Hawthorne St, Sarasota, FL 34239, United States

Thank you for shopping with Trustbikepro! We appreciate your business and strive to make every billing experience smooth and transparent.